Frequently asked questions (FAQs)
Here we provide you with answers to the most frequently asked questions about the Richter Spielgeräte customer portal. Haven't found the right answer to your question? Then simply contact us using the contact form and our team will be happy to help you.
Client portal
For whom is the client portal intended?
The portal is intended for our existing customers to provide a way to access order-related documents more flexibly.
What advantages does the client portal offer me and what can I do in it?
With our customer portal, you can always keep an eye on your documents. In addition to general information, such as the person responsible for you, you can access order-related documents, from order confirmations to assembly instructions, in our customer portal at any time.
How can I obtain access data?
You are welcome to send us a request via the following link, our colleagues will endeavor to send you the access data as soon as possible.
Become a client
We will give you access to your main user, which is linked to our system. From there, you can create as many sub-users as you like to grant access to all your colleagues.
Become a client
We will give you access to your main user, which is linked to our system. From there, you can create as many sub-users as you like to grant access to all your colleagues.